Responding to inquiries with a Friendly, Polished, and Reliable Team
MACC was established in 1981 by members of the Greater Albuquerque Medical
Association (GAMA) to be responsive to the special needs of New Mexico’s
medical community and other commercial businesses.
MACC Rates
SET UP: $25 (ONE TIME ONLY)
be quoted on a case by case basis
BASE FEE
Membership
$79 /month
- Per provider (MD/DO/DDS/DC/DVM, etc.)
- Offices with 5 or fewer providers
$65 /month
- Per provider (MD/DO/DDS/DC/DVM, etc.)
- Offices with 6 or fewer providers
$50 /month
- Per midlevel provider (CNP, PA, RN etc)
CALL FEE
Membership
$50
- Per INBOUND CALL (up to 500)
$30
- Per INBOUND CALL (501+)
- For any custom message forms, message rates will be quoted on a case by case basis
SPECIAL SERVICES FEES
(optional)
Secure, HIPAA Compliant Messaging:
$50
(up to 5 providers)
$25
(up to 5 providers)
Secure, HIPAA Compliant Messaging:
$15
Per month per provider
MACC Rates
ONE TIME SET UP FEE: $75 (MEDICAL)
ONE TIME SET UP FEE: $50 (COMMERCIAL)
$110 /month
- per provider (MD/DO/DDS/DC/DVM, etc.) *
- *Offices with 9 or fewer providers
$95 /month
- per provider (MD/DO/DDS/DC/DVM, etc.) **
- **Offices with 10 or more providers
$73 /month
- per midlevel provider (CNP, PA, RN, etc.)
$75 /month
Including:
Two User Access to MACC Intellisite Online Portal
- Ability to Input On-Call Scheduling
- View/Export Messages
$50 /month
- per On-Call Technician*
- *Offices with 1-3 On-Call Technicians
$40 /month
- per On-Call Technician**
- **Offices with >3 On-Call Technicians
OTHER RATES
CALL FEES :
$.75*
per INBOUND CALL (up to 500)
$.45*
per INBOUND CALL (501+)
*For any custom message forms, message rates will be quoted on a case-by-case basis.
Professional, Personalized Call
Answering Services
Say goodbye to impersonal “just the answering service” interactions. Our dedicated team ensures every call is handled with professionalism, warmth, and reliability, leaving a lasting positive impression on your callers. Upgrade your phone presence today.
Medical and Commercial Communications (MACC) is a full service communication services company owned and operated by the Greater Albuquerque Medical Association.
MACC was established in 1981 by members of the Greater Albuquerque Medical Association (GAMA) to be responsive to the special needs of New Mexico’s medical community. Since then, MACC has grown to service commercial accounts throughout the Southwest. MACC has over 800 subscribers, representing a variety of clients across the state of New Mexico.
MACC will work with your HIPAA compliant business continuity plan and can provide a secure line of communication between you and your clients. Calls are handled by professionally trained staff on state of the art equipment. Each account is tailored to meet the specific needs of your business and your clients. For more information, and for a customized proposal, please contact MACC management at (505) 857 3700.
Let’s Talk
Get a Free Consultation with us Today!
Reach out to us now for a seamless communication experience. Whether you have questions, feedback, or want to learn more about our services, our team is here to assist you promptly. Fill out the form below, and we’ll be in touch with you shortly. Your satisfaction is our priority.
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Latest News from MACC
In October, MACC held its second annual all employee meeting. This yearly get together allowed company leadership to rally our employes around our shared goals of providing superior service to our customers and those who reach our call center. As a values based organization, it is critical that our team members embrace our mission and holds each other accountable (Value #1) on a daily basis. and celebrate our successes.
